Tagged: Apple

In an unusual move on Monday, Apple CEO Tim Cook apologized to Chinese customers over the company's warranty policy and vowed to improve customer service in the country.

Samsung has been on a roll. The hype surrounding its latest smartphone, the Galaxy S4, created a buzz in the tech media — and chatter that Samsung was poised to eat Apple's lunch. But Samsung's long-term position in the smartphone market is more complicated.

The daily lowdown on books, publishing, and the occasional author behaving badly.