We are standing in front of a huge bank of screens, in the middle of which is a glowing map that changes focus depending on what the dozens of controllers are looking at.
The room looks like something straight out of a NASA shuttle launch. The men and women manning the floor are dressed in identical white jumpsuits. With a flick of a mouse, they scroll through dozens of streaming video images coming into the center.
Brazil is a paradise for birds; the country has more than 1,700 species. Among them is the colorful toucan, a bird with an almost comically giant bill that can be half as long as its body. There are lots of different types of toucan — red-breasted, channel-billed, keel-billed, saffron toucanet — each with its own color-scheme and distinctive call.
And he looks ever the boy when he puts on an industrial-sized apron, thick gloves and a metal helmet - the tools of an apprentice welder at the Don Bosco center in this city in southern Colombia.
It's a big complex, complete with classrooms, basketball courts, a dormitory and work rooms. It's home to boys and girls, as well as very young adults, who defected from the FARC rebels or were captured by the Colombian army.
The phone is ringing off the hook at the crowded waiting room at the Domestic Workers Union in downtown Sao Paulo, Brazil.
In the past decade, millions of Brazilians have joined the middle class. Advocates say this isn't just the result of a growing economy or social spending, but also laws like the one just passed that enshrine domestic workers' rights.