Pat Henneberry is an airline's dream customer. She flies all week, every week, and buying an $800 ticket so that she can have full flexibility is standard operating procedure. She's an American Airlines platinum customer. But she is fed up with the endless delays and cancellations.
Originally published on Tue September 18, 2012 12:47 pm
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This summer in Maine, I ate more lobster than at any other time I've been there – twice in one day on a couple of occasions. We lobster lovers had the glut of soft-shells, which started in June as the lobsters began to shed earlier and faster than usual, to thank for the more affordable market price of around $4 or less a pound.
Many travelers using United Airlines faced delays Tuesday, but they weren't connected to Hurricane Isaac. Instead, the airline's computer network crashed, leaving large parts of its system paralyzed Tuesday afternoon.
First noted around 2:15 p.m. EDT, the problems persisted until about 6:30 p.m. EDT, when the airline tweeted that it is "in the process of resuming operations and rebooking customers."